Short Term Training

• Customer Excellence and Service Delivery

• Professional Selling Skills

• Leadership

• Team Building

• Internal Customer Care

• Branch and Frontline Management

• Human Resource Management Topics

• Board Governance and Effectiveness

• Strategic Planning and Implementation

• Association and Membership Management

• Resource Mobilisation and Proposal Writing

• Advocacy and Public-Private Dialogue Skills

• Project Management

• Project Design

• Project Monitoring and Evaluation

• Artificial Intelligence Literacy

• Corporate Entrepreneurship

• Personal Financial Literacy

• Life Skills and 21st Century Skills

• Entrepreneurship and Business Start-up

• Business Management for Growing SMEs

• Financial Literacy for Entrepreneurs

• Investment Readiness and Access to Finance

• Marketing Strategy and Market Linkage

• Business Incubator and Innovation Hub Management

• Coaching and Mentoring Skills for Business Advisers and Innovators

• Training of Trainers for Business Development Service Providers

• Consulting Skills

IMED can assess participant needs, adapt the course to the client's sector and policies, use relevant examples and practical exercises, and provide follow-up coaching. Courses can be combined into a learning programme when the objective requires more than one topic.

• Open-enrolment courses for individual participants

• In-house cohorts for one organization

• English, Kiswahili or bilingual delivery

• Face-to-face, virtual or hybrid formats

• Short workshops or modular programmes

• Training-of-trainers and follow-up coaching

IMED has delivered open and tailor-made training for banks, companies, public institutions, membership organizations, development programmes, business advisers, entrepreneurs and community groups. Its wider consulting and programme experience keeps the training grounded in real organizational and enterprise challenges.